General

Where can I find Bio-K+ products?

Our products are available in most drugstores, grocery stores and health food stores.

We have established a new partnership for a suitable and rapid solution to help you obtain products that measure up to the quality we promise. We invite you to visit our website and browse for our enhanced store locator page.

You can also try the home delivery experience with Instacart, the world's largest online grocery service!

You can always get in touch with Bio-K+ Team if you need help finding a
product in store, we are always happy to help!

Original Capsules (shelf stable) do not require refrigeration, can they be shipped?

We are 100% probiotic and it is fundamental for Bio-K + to deliver a
100% positive and satisfying customer experience.

We are currently exploring different options for making certain products
available on online store platforms.

What criteria are used to determine a probiotic’s effectiveness?

Here are some useful tips on how to identify an effective probiotic:

1. Identifiable high quality strains: On all Bio-K+ product, you will find the strains used in the product clearly identified on the packaging. For our Original and PRO lines, we have a patented formula which contains 3 strains: L. casei LBC80R, L. acidophilus CL1285 and L. rhamnosus CLR2.

2. Synergy between the strains: Bio-K+ Original and PRO lines contain our 3 patented strains that ferment together and have a great synergy.

3. Guaranteed bioactivity: The bacterial count of the Bio-K+ Original and PRO lines products is guaranteed until the expiration date.

4. Gastrointestinal survival: Bio-K + PRO Line capsules have an enteric coating that protects the bacteria from stomach acid. Our Original Line have a targeted release technology to protect them. The bacteria in our fermented drinkable probiotic is protected from stomach acid by its environment that is rich in nutrients as well as its capacity to survive in an acidic environment.

5. Clinical studies on the finished product: Efficacy and safety have been demonstrated by several published clinical studies for our products.

How often should we take probiotics?

Several lifestyle factors may interfere with and weaken your intestinal flora, which plays a key role in your general health. For example, taking antacids, stress, various infections, and a poor diet with an excess of sugar, bad fats and low fibre diets may all have a negative impact on intestinal flora. Indeed, these factors may cause a subtle imbalance that gradually favours the growth of “bad bacteria” over that of “good bacteria”.

Our intestinal flora has major repercussions on our overall health. An increasing amount of research on probiotics has revealed their noteworthy effects on inflammatory illnesses (including allergies), digestive illnesses (irritable bowel syndrome, Crohn’s disease, etc.), side effects linked to antibiotics, various infections (such as Clostridium difficile or H. pylori), diarrhea, infectious diarrhea (such as traveler’s diarrhea), constipation, skin conditions (eczema, dermatitis, etc.), obesity, metabolic illnesses, cancer and others.

It is therefore important to do everything possible to maintain a rich, diversified and well-balanced intestinal flora. Regularly taking a quality probiotic product can help in this regard. Moreover, good bacteria secrete enzymes that can help digestion.

(Reference: Rijkers GT, Bengmark S, Enck P, et al. Guidance for substantiating the evidence for beneficial effects of probiotics: current status and recommendations for future research. J Nutr. 2010;140:671S-676S.)

When should I take Bio-K+ products?

You can take Bio-K+ products at any time of day, either with or without food.

PS: Don't mix your probiotic with warm food and do not cook it. The bacteria are sensitive to temperature.

Is it possible to take in too many probiotic bacteria?

Know that you can not take too much Bio-K +, intestinal transit eliminate the remaining unnecessary.

Benefits of Bio-K + will take place in the intestine to regulate bowel function but also in the immune system because 80% of our immune response depends on our intestines. A large number of good bacteria (billions) contained in a product is a key (but not the only one) to obtain a positive and significant impact on health.

When I begin using Bio-K+ products, is it normal to notice a change in my gastrointestinal activity?

It is normal to notice changes in intestinal activity when starting the intake of a probiotic. This is a temporary situation, it takes time for your system to adapt to probiotics since they are living bacteria.

Listen to your body, some people are more sensitive than others. If this is the case, start the consumption of Bio-K+ more gradually. If you are using Bio-K+ drinkable products of the Original Line, you can consume ¼ to ½ bottle for a few days and then increase depending on your health profile.

Are Bio-K+ products vegetarian?

All Bio-K+ products are vegetarian.

Are Bio-K+ products vegan?

The full range of Bio-K+ capsules is vegan.

Here is the full range of drinkable vegan probiotics:

-Bio-K+ fermented soy - mango

-Bio-K+ fermented rice - blueberry

-Bio-K+ fermented pea - raspberry

-Bio-K+ drinkable vegan probiotic - peach and turmeric with Cereboost

-Bio-K+ drinkable vegan probiotic - elderberry with Wellmune

Are your products free from allergens?

All Bio-K+ products are naturally free from the following allergens: gluten, wheat, corn, potato starch, peanuts, tree nuts, sesame, eggs, fish, crustaceans, wheat, mustard, sulfites, celery, gluten and lupin. Our products are also tested to certify that they do not contain GMOs, hormones, antibiotics, sulfites, pesticides, MSG and heavy metals residues.

Are Bio-K+ products GMO free?

As you probably know, Bio-K+ standards are extremely high. A variety of tests are performed before releasing a product in the market to ensure its quality.

All Bio-K + drinks and capsules from the Original and Pro line are non-GMO.

The following products are verified and certified by the third party “NON-GMO Project”:

Original Line, drinkable probiotics:
-Bio-K+ drinkable vegan probiotic - mango

-Bio-K+ drinkable vegan probiotic - blueberry

-Bio-K+ drinkable vegan probiotic - raspberry

Extra Line, drinkable probiotics:
-Bio-K+ drinkable vegan probiotic - peach and turmeric with Cereboost

-Bio-K+ drinkable vegan probiotic - elderberry with Wellmune

Can I take Bio-K+ products if I suffer from a lactose intolerance or allergy?

If you are looking for a non-dairy alternative to suit your dietary needs here are your options:

Original Line :
-Bio-K+ drinkable vegan probiotic - mango

-Bio-K+ drinkable vegan probiotic - blueberry

-Bio-K+ drinkable vegan probiotic - raspberry

Extra Line:
-Bio-K+ drinkable vegan probiotic - peach and turmeric with Cereboost

-Bio-K+ drinkable vegan probiotic - elderberry with Wellmune

All of Bio-K+ capsules are vegan, 100% dairy-free.

What is the best way to store Bio-K+ products?

Bio-K+ PRO Line capsules’ bacterial count is guaranteed until the expiration date if the product is refrigerated. Note that the capsules can be stored for up to 2 weeks at a temperature of up to 27 ° C (80.6 ° F). Over this period, the bacterial count cannot be guaranteed.

Bio-K+ Original Line Capsules’ bacterial count is guaranteed until the expiration date if the product is refrigerated. Bottled capsules have optimized stability due to the desiccant sachet. It is important to keep the desiccant sachet in the bottle to avoid humidity and ensure a good environment for the bacteria until the expiration date. We recommend that you refrigerate your Bio-K+ capsules at home in order to maximize longevity and effectiveness.

Bio-K+ drinkable fermented products of the Original Line and the Extra Line' bacterial count are guaranteed until the expiration date if the product is refrigerated.They can be kept out of the fridge for a maximum of 24 hours. The product will still be edible and effective, however we cannot guarantee the amount of bacteria until the expiration date and the taste will be more acid and the texture more lumpy.

Can I freeze Bio-K+ products?

Bio-K + capsules can be frozen with no issue, and that until the expiration date. The bacteria are in a dormant state in the capsule, they will activate once the enteric coating dissolved in your gut.

For the fermented drinkable products, we strongly advise against freezing them. The freezing process will significantly affect the bacterial viability as well as the taste and texture of the product. In order to ensure optimal bioactivity, we recommend you store fermented products in the refrigerator. This way, you will be sure to consume fermented drinkable, high-quality probiotics.

Can I consume Bio-K+ products after their expiration/best before date?

The bacterial count is guaranteed until the expiration date stated on the packaging. Once the date has passed, the amount of bacteria will decrease and we can no longer insure the quality and effectiveness of the products. For our fermented drinkable probiotics, the taste and texture will change; the product will be more acidic (due to the production of lactic acid by our bacteria) and lumpier.

Original Line

What is the recommended adult dosage for Bio-K+ products?

For the Original Line drinkables and capsules, we suggest:

-Starting gradually with Daily Care (30B bacteria) or 1/4 bottle of fermented drinkable probiotic

-Progressing with Daily Care + (50B bacteria) or 1/2 bottle of fermented drinkable probiotic

-Maximizing your intake of good bacteria with Extra Care (80B bacteria) or a whole bottle of fermented drinkable probiotic.

For the Extra Line drinkables, we suggest taking 1 bottle daily to get the maximum benefit.

Can I open Bio-K+ capsules?

We recommend that you do not open Bio-K+ capsules. All capsules feature targeted release technology to protect the probiotic bacteria and ensure they are only deployed after reaching the intestinal tract. Opening the capsule eliminates this protection and we cannot guarantee that bacteria will make it to the intestinal tract alive.

Can I freeze Bio-K+ fermented drinkable products?

No, we strongly advise against freezing Bio-K+ fermented drinkable products. While taking frozen Bio-K+ fermented drinkable products is not dangerous, the freezing process will significantly affect their bacterial viability, texture and taste. In order to ensure optimal bioactivity, please store fermented products in the refrigerator. This way, you will be sure to consume fermented drinkable, high-quality probiotics.

Can I store Bio-K+ fermented drinkable products at room temperature?

When stored under optimal conditions, a well closed and refrigerated bottle of our Bio-K+ fermented drinkable products can be kept for about 5 to 7 days after opening.

We advise against leaving fermented drinkable products at room temperature, as this could have a negative impact on the stability of both the bacterial count and texture. We strongly suggest that you refrigerate Bio-K+ fermented drinkable products to preserve their quality.

Is it normal that Bio-K+ fermented drinkable products have a particularly tart taste that become more pronounced overtime?

Yes, as the product ferments right in the Bio-K+ bottle, which produces lactic acid, which adds a slight acidity to its taste. This change in flavour doesn’t mean the product is deteriorating, as acidity is an integral part of our fermented drinkable products’ specifications. This can lead to fluctuations in the products’ texture and taste from one batch to the next, or even from one bottle to the next. Taste may vary based on the product’s fermentation, which continues daily inside each bottle. The product’s texture and taste are not indicative of the quantity or quality of Bio-K+ bacteria. Our products are manufactured first and foremost with their effectiveness and benefits to human health in mind, rather than their taste. When taking Bio-K+ fermented drinkable products, consumers are taking a 100% probiotic drink.

Is it normal that the texture of Bio-K+ fermented drinkable products changes over time?

Yes, it is normal that the texture of Bio-K+ fermented drinkable products changes over time. Bio-K+ fermented drinkable products are not only fermented foods, but also continue fermenting right in the bottle you buy. This process enables both bacteria and metabolites (such as lactic acid) to multiply. Since the fermentation process evolves over time, the product is in a state of flux. Therefore, the texture may vary from one batch to the next, or even one bottle to the next in the same batch. In most cases, when the product is adequately shaken, as advised on the bottle and inner seal (“SHAKE WELL”), its texture becomes creamier. Bear in mind that your product will contain the same unique, patented formula of at least 50 billion bacteria until its best before date.

You can also mix the product with food, but should avoid doing so with any warm or hot food, as heat is a known enemy of probiotic bacteria.

Can I consume Bio-K+ fermented drinkable products after their best before date?

You may do so at your discretion. We guarantee the bacterial count until the best before date. After said date, it decreases gradually, thereby reducing the product’s effectiveness. Moreover, its taste and texture will change, as the former becomes more acidic (due to lactic acid) and the latter grainier. At this point, it’s up to you to decide if you would like to use a product whose “best before” date has passed.

Is it normal for some drinkable probiotics to have a more liquid texture than others?

Yes, drinkable probiotics in blueberry flavor, raspberry flavor and even those in the Extra line have different protein bases, namely rice, pea, oat and pumpkin seed proteins. The fermentation process with these proteins results in a more liquid texture than milk- or soy-based drinkable probiotics. All these products offer you the same effectiveness.

Is it normal that Bio-K+ mango has a thicker texture than other drinkable products of the Original Line?

It is normal that the Bio-K + drinkable mango fermented soy is less liquid than products made from milk and fermented rice (original, strawberry, vanilla or blueberry). These are not the same raw materials used for fermentation.

Pro Line

Can I open Bio-K+ capsules?

We recommend that you do not open Bio-K+ capsules. All capsules feature targeted release technology to protect the probiotic bacteria and ensure they are only deployed after reaching the intestinal tract. Opening the capsule eliminates this protection and we cannot guarantee that bacteria will make it to the intestinal tract alive.

What is the recommended adult dosage for Bio-K+ products?

Take 2 capsules of Bio-K+ once daily or take as recommended by your physician to maintain intestinal health.* Take Bio-K+ at least 2-3 hours after taking antibiotics. This product is not intended to treat any side effects of antibiotic use.

If you prefer to take our drinkable probiotics, know that 1 bottle of Bio-K+ 50B fermented drinkable probiotic from tour Original line is equivalent to one 50B capsule.

*THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THIS PRODUCT IS NOT INTENDED TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE.